Base: $38,900.00 to $64,200.00; bonus/equity: year...
Fully remote
Customer transaction processing
Regulatory compliance adherence
High-volume deadline-driven environment
The Customer Service Associate plays a critical role in delivering accurate and timely member-level transaction processing while ensuring an exceptional customer experience
Job Summary
The Customer Service Associate plays a critical role in delivering accurate and timely member-level transaction processing while ensuring an exceptional customer experience.
Prudential offers market competitive base salaries with yearly bonus potential, comprehensive medical and wellness benefits, and various employee support programs.
The position is fully remote and supports operational and strategic initiatives that drive process improvements and enhance customer experience.
Matching Summary
The Customer Service Associate plays a critical role in delivering accurate and timely member-level transaction processing while ensuring an exceptional customer experience.
Salary
Base: $38,900.00 to $64,200.00; Bonus/Equity: Yearly bonus potential; Benefits: Medical, dental, vision, life insurance, disability insurance, PTO, 401(k) with match, pension plan, wellness programs
Skills & Requirements
Must-have
Customer transaction processing
Regulatory compliance adherence
High-volume deadline-driven environment
Microsoft Office proficiency
Strong organizational skills
Nice-to-have
Knowledge of Group Insurance products
Continuous learning and process improvement
Cross-functional collaboration
Excellent written and verbal communication
Key Requirements
Bachelor’s degree or equivalent experience
Minimum of 3 years insurance experience
Experience with high-volume transaction processing