Front Desk Agent - Snowbird Cliff Lodge

Snowbird

Salt Lake City, Utah, US
Excellent customer service
Guest check-in and check-out
Answering telephone
As a year-round Cliff Lodge Front Desk Agent at Snowbird, you are responsible for providing excellent customer service throughout our guest’s stay by exceeding their expectations and performing all duties regarding the operation of the front desk

Job Summary

  • As a year-round Cliff Lodge Front Desk Agent at Snowbird, you are responsible for providing excellent customer service throughout our guest’s stay by exceeding their expectations and performing all duties regarding the operation of the front desk.
  • You will assist guests with check-in and out, give general information about the resort, answer the telephone, make reservations, receive customer complaints, and find solutions, and demonstrate outstanding customer service.
  • Snowbird offers a season pass, complimentary ticket benefits, discounts at various resort amenities, and potential for medical, dental, vision, and accident insurance.

Matching Summary

As a year-round Cliff Lodge Front Desk Agent at Snowbird, you are responsible for providing excellent customer service throughout our guest’s stay by exceeding their expectations and performing all duties regarding the operation of the front desk.

Skills & Requirements

Must-have

  • Excellent customer service
  • Guest check-in and check-out
  • Answering telephone
  • Making reservations
  • Resolving customer complaints
  • Processing credit cards

Nice-to-have

  • Passion for mountains and outdoors
  • Positive attitude
  • Ability to work under pressure
  • Outstanding hospitality

Key Requirements

  • High school diploma or equivalent
  • Hotel receptionist job experience is a plus
  • 18 years of age or older
  • Multitasking is a must
  • Strong organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter