​manager, Access & Public Services

studenttechnology.yale.edu

New Haven, Connecticut, US
$65,000.00 - $101,000.00; not specified; not speci...
Leadership and team management
Staff leadership & development
User experience & service quality enhancement
The Manager leads and inspires a team dedicated to delivering exceptional library experiences and unparalleled access to library collections, centering the needs of library users

Job Summary

  • The Manager leads and inspires a team dedicated to delivering exceptional library experiences and unparalleled access to library collections, centering the needs of library users.
  • This role ensures a seamless, high-quality user experience across multiple access points, including in-person and virtual services, and collection maintenance.
  • The Manager champions a culture of inclusivity, collaboration, and continuous improvement—motivating, coaching, and developing staff to reach their full potential.

Matching Summary

The Manager leads and inspires a team dedicated to delivering exceptional library experiences and unparalleled access to library collections, centering the needs of library users.

Salary

$65,000.00 - $101,000.00; Not specified; Not specified

Skills & Requirements

Must-have

  • Leadership and Team Management
  • Staff Leadership & Development
  • User Experience & Service Quality Enhancement
  • Collection Maintenance
  • In-person and virtual services

Nice-to-have

  • Commitment to diversity, equity, and inclusion
  • Adapting to change and innovation
  • Collaborating with campus partners
  • Supporting staff well-being

Key Requirements

  • Bachelor’s Degree and three years of related experience
  • Experience in academic libraries
  • Leadership expertise within unionized environments

Work Rights

Not specified

Tailored Resume

Cover Letter