Customer Services Executive

122

Hong Kong, SAR, China
On-site
Diploma holder with at least 1 year experience
Frontline customer interaction skills
Excellent spoken english and chinese
JLL is seeking a Customer Services Executive in Hong Kong to provide exceptional concierge and customer service to tenants and visitors. The ideal candidate will have frontline customer service experience, particularly in hospitality or retail, and possess strong communication skills in English and Chinese

Job Summary

  • The role involves providing premium concierge and customer service to tenants and visitors while delivering a consistently welcoming experience.
  • Candidates must be fluent in English, Chinese, and Putonghua to effectively handle enquiries and support property-related activities.
  • JLL is committed to hiring talented individuals to shape the future of real estate by combining world-class services and technology.

Matching Summary

Match Score: 85

JLL is seeking a Customer Services Executive in Hong Kong to provide exceptional concierge and customer service to tenants and visitors. The ideal candidate will have frontline customer service experience, particularly in hospitality or retail, and possess strong communication skills in English and Chinese.

Skills & Requirements

Must-have

  • Diploma holder with at least 1 year experience
  • Frontline customer interaction skills
  • Excellent spoken English and Chinese
  • Competent in spoken Putonghua
  • Good PC skills and customer-centric attitude

Nice-to-have

  • Hotel or shopping mall concierge background
  • Pleasant personality and outgoing demeanor
  • Experience with promotional activities
  • Ability to handle complaints professionally

Key Requirements

  • Diploma qualification required
  • Minimum 1 year frontline customer service experience
  • Fluency in English, Chinese, and Putonghua

Work Rights

Not specified

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