Customer Service Representative - Elsternwick (20 Hours)

CommBank

Elsternwick, Victoria, Australia
In-branch (part-time)
Transactional banking needs
Financial health checks
In-branch technology demonstration
CommBank is seeking a Customer Service Representative for their Elsternwick branch to provide exceptional service to personal and small business customers. The role involves processing transactions, conducting financial health checks, and educating customers about digital banking options

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Service Representative for their Elsternwick branch to provide exceptional service to personal and small business customers. The role involves processing transactions, conducting financial health checks, and educating customers about digital banking options.

Skills & Requirements

Must-have

  • transactional banking needs
  • financial health checks
  • in-branch technology demonstration
  • adhering to bank processes
  • risk culture championing

Nice-to-have

  • passion for customer service
  • improving financial wellbeing
  • collaborative culture contribution
  • holistic customer solutions

Key Requirements

  • entry-level position
  • ask the right questions
  • excellent communication skills
  • ability to work in busy environment

Work Rights

Not specified

Tailored Resume

Cover Letter