Deployment Coordinator

Carl Zeiss Pty Ltd

Minneapolis, United States
$40,000 – $50,000 annually; performance bonus or s...
Field service technician scheduling
Customer service experience
Microsoft office proficiency
The Deployment Coordinator is the principal liaison responsible for the overall positive customer experience and the deployment of Field Service Technicians for machine installations, calibrations, repairs, and relocation requests

Job Summary

  • The Deployment Coordinator is the principal liaison responsible for the overall positive customer experience and the deployment of Field Service Technicians for machine installations, calibrations, repairs, and relocation requests.
  • Key responsibilities include scheduling technicians based on skill set and availability, communicating with customers, interfacing with internal departments, and processing job requests.
  • ZEISS offers robust benefits including medical, vision, dental, 401k matching, employee assistance programs, and paid time off.

Matching Summary

The Deployment Coordinator is the principal liaison responsible for the overall positive customer experience and the deployment of Field Service Technicians for machine installations, calibrations, repairs, and relocation requests.

Salary

$40,000 – $50,000 annually; Performance bonus or sales commissions eligible; Medical, Vision, Dental, 401k Matching, EAP, PTO

Skills & Requirements

Must-have

  • Field Service Technician Scheduling
  • Customer Service Experience
  • Microsoft Office Proficiency
  • Communication with Internal Departments
  • Processing Job Requests
  • Maintaining Customer Job Files

Nice-to-have

  • High touch customer interaction
  • Flexibility and positive attitude
  • Team-oriented environment
  • Ability to work independently
  • Sense of urgency

Key Requirements

  • Minimum 2 years in Service Dispatch and Support
  • Minimum 2 year Associate Degree preferred
  • Minimum 3 years Customer Service experience preferred
  • Proficiency with Microsoft Office Suite
  • Experience with dispatching software preferred

Work Rights

Not specified

Tailored Resume

Cover Letter