Customer Service/admin Support

UCFS Italia S.p.A.

Milano, Italy
Not specified (assumed to be in-office based on typical customer service roles)
0-2 years experience in financial services
Understanding of underwriting flow
Basic accounting functions proficiency
UCFS Italia S.p.A., part of the globally recognized Marmon Holdings, seeks a Customer Service/Admin Support professional to provide exceptional customer service and manage operational tasks. Ideal candidates should have up to 2 years of experience in a customer support role, with strong communication and problem-solving skills

Job Summary

  • The role serves as a primary point of contact for customers and distributors ensuring operational excellence.
  • Incumbents will handle inbound/outbound support, complaint resolution, statement generation, and credit decisions.
  • Candidates must possess an understanding of the underwriting flow and ability to perform basic accounting functions.

Matching Summary

Match Score: 75

UCFS Italia S.p.A., part of the globally recognized Marmon Holdings, seeks a Customer Service/Admin Support professional to provide exceptional customer service and manage operational tasks. Ideal candidates should have up to 2 years of experience in a customer support role, with strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • 0-2 years experience in financial services
  • Understanding of underwriting flow
  • Basic accounting functions proficiency
  • Microsoft Office Suite proficiency
  • Strong verbal and written communication

Nice-to-have

  • Empathetic approach to customer situations
  • Enthusiastic attitude for superior service
  • Ability to see projects through completion
  • Problem-solving with limited standardization

Key Requirements

  • 6+ months experience in financial services
  • Non-exempt status required
  • No call center background match required

Work Rights

Not specified

Tailored Resume

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