Clinical Receptionist, Patient Financial Services, Penn Dental Medicine
University of Pennsylvania
Philadelphia, Pennsylvania, US
Remote
Superior patient-focused experiences
Professional greeting and assistance
Accurate patient account updates
Clinical Receptionists are responsible for providing superior patient-focused experiences in scheduling appointments, resolving patient needs or concerns, and creating/updating patient accounts
Job Summary
Clinical Receptionists are responsible for providing superior patient-focused experiences in scheduling appointments, resolving patient needs or concerns, and creating/updating patient accounts.
The ideal candidate will provide superior patient-focused experiences supporting the delivery of high-quality care.
Penn offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, and a wide variety of professional development opportunities.
Matching Summary
Clinical Receptionists are responsible for providing superior patient-focused experiences in scheduling appointments, resolving patient needs or concerns, and creating/updating patient accounts.
Skills & Requirements
Must-have
Superior patient-focused experiences
Professional greeting and assistance
Accurate patient account updates
Resolving patient inquiries and concerns
Maintaining efficient patient flow
Strong communication and interpersonal skills
Nice-to-have
Positive energy and enthusiasm
Flexibility and openness to teamwork
Dedication to learning and professional development
Confidence in professional aptitude
Key Requirements
High School Diploma or GED
1-2 years of experience
Experience with windows-based software
1-2 years of experience in a professional office setting