Customer Service Specialist

Showmethejobs

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Customer order execution
Master demand plan maintenance
Sales/operations meeting participation
** Showmethejobs is seeking a Customer Service Specialist responsible for coordinating and executing operational support related to customer orders. The ideal candidate should have a degree in business or a related field, experience in customer service and manufacturing, and strong analytical skills. **

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values.
  • The role involves coordinating and executing operational support for all customer order-related processes, acting as the first point of contact for transaction inquiries.
  • Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, participating in Sales/Operations meetings, and managing price lists and billing.

Matching Summary

Match Score: 75

** Showmethejobs is seeking a Customer Service Specialist responsible for coordinating and executing operational support related to customer orders. The ideal candidate should have a degree in business or a related field, experience in customer service and manufacturing, and strong analytical skills. **

Skills & Requirements

Must-have

  • Customer order execution
  • Master Demand Plan maintenance
  • Sales/Operations meeting participation
  • Price list maintenance in Oracle
  • Billing and collection issue resolution
  • Customer quote and price support
  • Material return coordination

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Teamwork and collaboration
  • Proactive problem-solving
  • Detail-oriented approach

Key Requirements

  • 2-5 years customer service/manufacturing experience
  • Data analysis, sales, and forecast experience
  • Advanced English proficiency
  • Ability to read contracts and spec sheets

Work Rights

Not specified

Tailored Resume

Cover Letter