Case Manager - Recovering Independence

Eml

Melbourne, Australia
Not specified; not specified; generous employee be...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and system adaptability
Excellent communication and stakeholder engagement
The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.
  • Employees will manage end-to-end outcomes for a portfolio of cases while ensuring compliance with legislation and delivering a positive customer experience.
  • The company offers a flexible work arrangement allowing up to 3 days of remote work per week after training completion.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.

Salary

Not specified; Not specified; Generous employee benefits including health insurance and gym membership

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and system adaptability
  • Excellent communication and stakeholder engagement

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Creative problem-solving abilities
  • High attention to detail and organizational skills

Key Requirements

  • Previous experience in customer service or medical reception
  • Ability to engage and influence diverse stakeholders
  • Self-motivated with strong time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter