Access Center Coordinator- Access And Command - Full Time

Elliot Health System

Manchester, NH, United States
On-site
Handle high volume of calls
Fast-paced environment
Customer service experience
The Access and Command Center is the hub for connecting patients to where they need to be, when they need it

Job Summary

  • The Access and Command Center is the hub for connecting patients to where they need to be, when they need it.
  • Receive incoming phone calls and online requests from patients and referring providers for multiple Practices, Specialties and departments.
  • We offer a hybrid work schedule, a fun, collaborative environment, and an in-house trainer who can show you all you need to know!

Matching Summary

The Access and Command Center is the hub for connecting patients to where they need to be, when they need it.

Skills & Requirements

Must-have

  • Handle high volume of calls
  • Fast-paced environment
  • Customer service experience
  • Initiate and coordinate registration
  • Document patient information in Epic

Nice-to-have

  • Passionate about customer service
  • Love to help people
  • Dynamic team environment
  • Hybrid work schedule

Key Requirements

  • High school diploma or GED
  • 2 years of Health Care experience
  • 2 years of contact center environment work
  • Prior customer service work experience
  • Epic Experience, Preferred

Work Rights

Not specified

Tailored Resume

Cover Letter