Customer Renewals Advisor

Hastings Insurance Services Ltd

Bexhill, United Kingdom
Base: £26,230 rising to £26,550 after training, up...
Hybrid
Active listening skills
Verbal and written communication
Customer experience
Join our Renewals team and be the first point of contact for our customers during their renewal with us

Job Summary

  • Join our Renewals team and be the first point of contact for our customers during their renewal with us.
  • Our 12 week training programme is delivered face to face in the office, followed by hybrid working.
  • Benefits include up to 5% annual discretionary bonus, hybrid working, 25 days holiday, and pension match up to 10%.

Matching Summary

Join our Renewals team and be the first point of contact for our customers during their renewal with us.

Salary

Base: £26,230 rising to £26,550 after training, up to £29,500; Bonus/Equity: Up to 5% annual discretionary Bonus; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • active listening skills
  • verbal and written communication
  • customer experience
  • navigate in-house software systems
  • offer suitable products and price

Nice-to-have

  • passion for helping others
  • resilience and persuasiveness
  • self-motivated individuals
  • voice your ideas
  • career growth opportunities

Key Requirements

  • transferable skills
  • computer skills
  • overcome customer objections

Work Rights

Not specified

Tailored Resume

Cover Letter