Guest Service Agent

Drury Hotels

O'Fallon, Illinois, United States
Base: $16.50ph; bonus/equity: quarterly bonuses up...
Front desk operations
Cash handling
Guest satisfaction monitoring
Serve as the happy, helpful face of our hotel to guests entering and departing our front door

Job Summary

  • Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
  • Assist guests in a friendly, efficient, courteous, and professional manner, performing front desk related functions.
  • Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off.

Matching Summary

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Salary

Base: $16.50/hour; Bonus/Equity: Quarterly Bonuses up to $3200/year; Benefits: Medical, dental, vision, prescription, life, disability, Team Member Assistance Program, 401(k) match, paid time off, hotel discounts, free room nights

Skills & Requirements

Must-have

  • Front desk operations
  • Cash handling
  • Guest satisfaction monitoring
  • Problem resolution
  • Food preparation and service

Nice-to-have

  • Warm and friendly demeanor
  • Can-do spirit
  • Unique personality
  • High standard of integrity

Key Requirements

  • Attention to detail
  • Handling multiple tasks
  • Familiarity with handling money
  • Using office machines
  • Ability to speak and receive direction in English
  • Willingness to work alone

Work Rights

Not specified

Tailored Resume

Cover Letter