Technical Support Specialist

Abbott

New Jersey, United States
Base: $22.50 – $45.00ph; bonus/equity: not specifi...
Fully remote
Troubleshooting poc product problems
Customer phone call handling
Diagnosing probable cause
Abbott is a global healthcare leader focused on helping people live more fully at all stages of life with life-changing technologies

Job Summary

  • Abbott is a global healthcare leader focused on helping people live more fully at all stages of life with life-changing technologies.
  • As a Technical Support Specialist, you will provide critical account support and troubleshoot POC product problems for customers and field personnel.
  • Abbott offers comprehensive benefits including career development, medical coverage, retirement savings, and tuition reimbursement.

Matching Summary

Abbott is a global healthcare leader focused on helping people live more fully at all stages of life with life-changing technologies.

Salary

Base: $22.50 – $45.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Troubleshooting POC product problems
  • Customer phone call handling
  • Diagnosing probable cause
  • Documenting product complaints

Nice-to-have

  • Customer driven design input
  • Integrate corporate strategies
  • Global healthcare leader

Key Requirements

  • High School Diploma required
  • 2 years medical technical experience
  • 2 years hardware, software, networking support

Work Rights

Not specified

Tailored Resume

Cover Letter