The Business Process Expert (professional Services)- All Genders
Philips
Eindhoven, Netherlands
Onsite
Service delivery process design
Continuous improvement
Process performance monitoring
Your work helps ensure high-quality delivery, operational excellence, and continuous improvement across complex, cross‑functional environments—ultimately enabling better care for patients worldwide
Job Summary
Your work helps ensure high-quality delivery, operational excellence, and continuous improvement across complex, cross‑functional environments—ultimately enabling better care for patients worldwide.
The Business Process Expert (Professional Services) supports the design, standardization, and continuous improvement of end-to-end service delivery processes, with a focus on implementation and service execution.
We believe that we are better together than apart. For our office-based teams, this means working in‑person at least 3 days per week.
Matching Summary
Your work helps ensure high-quality delivery, operational excellence, and continuous improvement across complex, cross‑functional environments—ultimately enabling better care for patients worldwide.
Skills & Requirements
Must-have
Service delivery process design
Continuous improvement
Process performance monitoring
Stakeholder management
Business requirements translation
Nice-to-have
Proactive and structured mindset
Knowledge transfer and capability building
Attribute-based service model architecture
Key Requirements
Bachelor's or Master's degree
At least 3 years of experience
Lean, Six Sigma, or Agile methodologies experience (preferred)
Global service operations or Professional Services processes familiarity (preferred)