Application Support And Maintenance Manager

Royal Bank of Canada

Minneapolis, MN, United States
Base: $70,000-$130,000 depending on experience; bo...
Application support operations management
It service management compliance
Incident and major issue resolution
The Application Support and Maintenance Manager leads day-to-day support and long-term maintenance activities for critical trading and order management applications

Job Summary

  • The Application Support and Maintenance Manager leads day-to-day support and long-term maintenance activities for critical trading and order management applications.
  • The role offers a comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, and leadership development opportunities.
  • RBC values an inclusive workplace that fosters respect, collaboration, innovation, and professional growth to deliver trusted advice and community impact.

Matching Summary

The Application Support and Maintenance Manager leads day-to-day support and long-term maintenance activities for critical trading and order management applications.

Salary

Base: $70,000-$130,000 depending on experience; Bonus/Equity: Discretionary variable compensation program; Benefits: Comprehensive Total Rewards Program including flexible benefits and stock where applicable

Skills & Requirements

Must-have

  • Application support operations management
  • IT Service Management compliance
  • Incident and major issue resolution
  • Team leadership and mentorship
  • 24x7 support and platform resilience

Nice-to-have

  • Site Reliability Engineering (SRE) practices
  • Leveraging AI tools and agents
  • Disaster recovery testing experience
  • Vulnerability and risk compliance knowledge

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 3-5 years supervisory or team management experience
  • Strong written and oral communication skills
  • Familiarity with IT Risk Management

Work Rights

Not specified

Tailored Resume

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