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AIA is seeking a Business Center Manager for Corporate Accounts to lead a team in delivering high-quality support for insurance operations. The role focuses on enhancing sales productivity, managing stakeholder relationships, and driving process improvements while aligning with the company's mission to promote healthier, sustainable living.
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Job Summary
The role involves leading SSM Business Center Legacy Specialists to ensure high-quality support across all Legacy Accounts for both new business and after-sales transactions.
You will drive clear communication with sales teams to accelerate case resolution and reduce processing delays during critical periods like month-end cut-offs.
This position requires strict compliance with company policies, operational guidelines, and regulatory requirements while supporting the company's mission to help a billion people live healthier lives.
Matching Summary
Match Score: 75
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AIA is seeking a Business Center Manager for Corporate Accounts to lead a team in delivering high-quality support for insurance operations. The role focuses on enhancing sales productivity, managing stakeholder relationships, and driving process improvements while aligning with the company's mission to promote healthier, sustainable living.
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Skills & Requirements
Must-have
Minimum 5 years insurance operations experience
Bachelor's degree in Business or Management
Strong Microsoft Excel and PowerPoint proficiency
Process design and controls expertise
Data interpretation and analytical capabilities
Nice-to-have
Proven initiative-taking problem-solving skills
Strong interpersonal communication abilities
Experience with operational enhancements
Strategic partnership mindset
Key Requirements
Bachelor's degree in Business, Management, or related field
Minimum of five years' experience in insurance operations
Proficiency in Microsoft Office tools, especially Excel and PowerPoint