Business Service Officer

Morgan Stanley UK

Sherman Oaks, United States
Base: $120,000 - $165,000 py; bonus/equity: not sp...
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Client experience modernization
Supervision of support professionals
Execution of business functions
** Morgan Stanley UK is seeking a Business Service Officer in Sherman Oaks, United States, to enhance client services and oversee a team of Support Professionals. The role entails people management, operational oversight, and collaboration with various teams to ensure high-quality service delivery. **

Job Summary

  • Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.
  • Lead, mentor, and supervise a team of Support and Service Professionals, and facilitate the interviewing, selection and onboarding of new hires.
  • Manage and oversee Support Professionals coverage for Financial Advisors in the Branch and promote a branch culture that’s consistent with the Firm’s core values.

Matching Summary

Match Score: 75

** Morgan Stanley UK is seeking a Business Service Officer in Sherman Oaks, United States, to enhance client services and oversee a team of Support Professionals. The role entails people management, operational oversight, and collaboration with various teams to ensure high-quality service delivery. **

Salary

Base: $120,000 - $165,000 per year; Bonus/Equity: Not specified; Benefits: Attractive and comprehensive employee benefits and perks

Skills & Requirements

Must-have

  • client experience modernization
  • supervision of support professionals
  • execution of business functions
  • facilitating communication and training
  • partnering with sales and risk teams

Nice-to-have

  • championing diversity and inclusion
  • driving efficiencies through process improvements
  • strategic priority execution
  • talent development capabilities

Key Requirements

  • Bachelor’s degree or equivalent education
  • Previous industry experience
  • Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65)
  • Previous supervisory experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter