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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on processing payroll and providing support for clients in Germany and Switzerland. The role requires fluency in German and experience in end-to-end payroll processing, with a strong emphasis on compliance and teamwork in a fully remote environment.
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Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations and collaborate seamlessly with Customer Experience and Payroll Operations teams to meet service level agreements.
This is a full-time position with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends.
Matching Summary
Match Score: 75
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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on processing payroll and providing support for clients in Germany and Switzerland. The role requires fluency in German and experience in end-to-end payroll processing, with a strong emphasis on compliance and teamwork in a fully remote environment.
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Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep knowledge of DACH tax regulations
Client-facing customer service skills
Nice-to-have
Experience working in remote environments
Ability to mentor and support colleagues
Adaptability in fast-paced international settings
Proficiency with asynchronous communication tools
Analytical problem-solving capabilities
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland
Professional fluency in German
Experience in client-facing roles
Analytical mind and exceptional problem-solving skills