Base: $84,700 - $134,700; bonus/equity: not specif...
Customer experience (cx) exposure
Strong analytical skills
Experience with customer journey mapping
As a Senior Associate in PwC’s Customer Transformation practice, you will support teams helping organizations design and deliver customer-centric strategies
Job Summary
As a Senior Associate in PwC’s Customer Transformation practice, you will support teams helping organizations design and deliver customer-centric strategies.
You will conduct customer and user research, data analysis, and insight generation to identify opportunities.
PwC offers a competitive compensation package and a continuous development environment to help you thrive in work and life.
Matching Summary
As a Senior Associate in PwC’s Customer Transformation practice, you will support teams helping organizations design and deliver customer-centric strategies.
Salary
Base: $84,700 - $134,700; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
customer experience (CX) exposure
strong analytical skills
experience with customer journey mapping
stakeholder management with clients
Nice-to-have
strong storytelling and slide-writing skills
exposure to design thinking
familiarity with digital customer platforms
Key Requirements
experience supporting strategy or transformation projects
familiarity with experience measurement (NPS, CSAT)