Western Union is seeking a Manager for Finance Operations Intelligence & Analytics in Santa Ana, Costa Rica. This role focuses on leading the analytics function to support digital payments and global finance operations, requiring strong analytical skills and leadership experience, with a hybrid work model emphasizing in-person collaboration
Job Summary
Lead the global operational intelligence and analytics function supporting Finance Operations and Collections.
Deliver executive-level reporting covering operational KPIs, trends, and predictive analytics.
Western Union values in-person collaboration, problem solving, and ideation whenever possible.
Matching Summary
Match Score: 85
Western Union is seeking a Manager for Finance Operations Intelligence & Analytics in Santa Ana, Costa Rica. This role focuses on leading the analytics function to support digital payments and global finance operations, requiring strong analytical skills and leadership experience, with a hybrid work model emphasizing in-person collaboration.
Skills & Requirements
Must-have
Operational intelligence and analytics
Advanced analytics and dashboards
Digital payments performance insights
Global finance and collections workflows
Data accuracy and governance
Nice-to-have
Process automation technologies
AI for Business certifications
Lean Six Sigma Green Belt
Visa/Mastercard dispute resolution
Key Requirements
MBA or master’s degree
5+ years leading multi-regional teams
5+ years in financial services or digital payments