White Glove Oem Account Manager-1

ABB Inc

Mebane, North Carolina, United States
Not specified; benefits: health, life & disability...
Onsite
Lead team of administrators and specialists
Manage complete customer journey from inquiry to delivery
Monitor and control backlog proactively
This role involves leading a sales operations team to deliver exceptional customer experiences across the complete customer journey

Job Summary

  • This role involves leading a sales operations team to deliver exceptional customer experiences across the complete customer journey.
  • The position requires managing high-volume accounts while coordinating with internal functions to ensure ownership from forecast to product delivery.
  • ABB offers comprehensive benefits including health plans, company-paid life insurance, 401k contributions, and up to 6 weeks of parental leave.

Matching Summary

This role involves leading a sales operations team to deliver exceptional customer experiences across the complete customer journey.

Salary

Not specified; Benefits: Health, Life & Disability, 401k, Parental Leave

Skills & Requirements

Must-have

  • Lead team of administrators and specialists
  • Manage complete customer journey from inquiry to delivery
  • Monitor and control backlog proactively
  • Coordinate with RDCs and feeder factories
  • Ensure on-time delivery and quality standards

Nice-to-have

  • Conversational proficiency in Spanish
  • Prior knowledge of breakers technical experience
  • Experience using SAP, Sequel, Excel, PowerBI
  • Strong leadership and operational knowledge
  • Ability to balance quality, volume, and delivery

Key Requirements

  • Bachelor's degree in Business Administration or Engineering
  • 8+ years of experience in manufacturing, project management, planning, and operations
  • Must have work authorization for the US

Work Rights

Must have work authorization that would permit them to work for ABB in the US

Tailored Resume

Cover Letter