Customer Service Technician - Delivery - Full Time - Days

Mercy One North Iowa Home Medical Equipment

Deliver and set up home medical equipment
Teach equipment use and safety
Maintain company vehicle
The Customer Service Technician delivers, sets up, teaches use and safety and maintains home medical equipment

Job Summary

  • The Customer Service Technician delivers, sets up, teaches use and safety and maintains home medical equipment.
  • Schedules deliveries with customers, prepares equipment, and teaches use according to policy and manufacturer instructions.
  • Maintains company vehicle, assists with inventory, and completes all documentation within 24 hours of delivery.

Matching Summary

The Customer Service Technician delivers, sets up, teaches use and safety and maintains home medical equipment.

Skills & Requirements

Must-have

  • Deliver and set up home medical equipment
  • Teach equipment use and safety
  • Maintain company vehicle
  • Document deliveries and patient data
  • Assist with inventory management

Nice-to-have

  • Exceptional customer service skills
  • Team player
  • Adaptable to on-call schedule

Key Requirements

  • High School diploma or GED
  • Minimum one year general work experience
  • Previous home care or delivery experience preferred
  • Durable Medical Equipment knowledge
  • Ability to lift up to 75 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter