Advanced Technical Support Engineer

Schneider Electric

Lisbon, Portugal
**
Advanced technical support
Digital plant solutions
Industrial automation and digital solutions
** Schneider Electric is seeking an Advanced Technical Support Engineer to provide expert technical support for Digital Plant solutions, ensuring customer success and satisfaction. The ideal candidate will have a strong background in automation and digital solutions, along with excellent problem-solving skills and customer orientation. **

Job Summary

  • Provide advanced post-sales and selective pre-sales technical support for Digital Plant solutions through multiple channels.
  • Act as a technical advisor, guiding customers on optimal usage, design choices, and scalability of Digital Plant architectures.
  • Stay continuously updated on Digital Plant technologies, open automation, industrial networking, and cybersecurity-aware architectures.

Matching Summary

Match Score: 75

** Schneider Electric is seeking an Advanced Technical Support Engineer to provide expert technical support for Digital Plant solutions, ensuring customer success and satisfaction. The ideal candidate will have a strong background in automation and digital solutions, along with excellent problem-solving skills and customer orientation. **

Skills & Requirements

Must-have

  • Advanced technical support
  • Digital Plant solutions
  • Industrial automation and digital solutions
  • PLC/PAC architectures
  • HMI and SCADA systems
  • Industrial Ethernet architecture
  • Customer case ownership

Nice-to-have

  • Proactive value creation
  • Technical advisor to customers
  • Knowledge base contribution
  • Coaching peers and training
  • Process improvement initiatives
  • Curiosity and learning agility
  • Alignment with IMPACT values

Key Requirements

  • Bachelor's or Master's degree in Engineering
  • 3-5 years of experience
  • Spanish B2 level required
  • English C1 level required
  • Portuguese B2 level required

Work Rights

Not specified

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