Credit & Collections Representative (remote - Night Shift)
Comcast Business
Manila, Philippines
Not specified; not specified; not specified
Fully remote
1-2 years accounts receivable experience
Customer service and customer-facing experience
Night shift and weekend availability
Comcast Business is seeking a Credit & Collections Representative for a remote night shift position in Manila, Philippines. The role involves managing the collections process, interacting with customers to resolve delinquencies, and maintaining account accuracy while adhering to collection policies
Job Summary
This role plays a critical part in managing the collections process to ensure accounts receive timely action while upholding customer experience commitments.
The position requires interacting with customers in real-time via chat to resolve inquiries, explain billing details, and facilitate debt resolutions.
Candidates must be able to work variable schedules including nights, weekends, and overtime, with an initial requirement to report in-office for onboarding.
Matching Summary
Match Score: 85
Comcast Business is seeking a Credit & Collections Representative for a remote night shift position in Manila, Philippines. The role involves managing the collections process, interacting with customers to resolve delinquencies, and maintaining account accuracy while adhering to collection policies.