Home-based Sf Field Service Dispatcher

DCX

Remote
Base: php 40,000 – 50,000; bonus/equity: not speci...
Strong salesforce field service knowledge
High-volume field operations management
Vendor management and coordination
We are committed to bringing passion and customer focus to the business and offer a permanent work-from-home setup with company equipment and benefits

Job Summary

  • We are committed to bringing passion and customer focus to the business and offer a permanent work-from-home setup with company equipment and benefits.
  • The role involves supporting vendor management, dispatch administration, SOP development, and has long-term growth opportunities into a Dispatch Shift Manager position.
  • DCX is a leading BPO company focused on helping growth-focused small and medium-sized businesses in the US find global talent while fostering a people-centered culture.

Matching Summary

We are committed to bringing passion and customer focus to the business and offer a permanent work-from-home setup with company equipment and benefits.

Salary

Base: PHP 40,000 – 50,000; Bonus/Equity: Not specified; Benefits: HMO coverage, PTO, internet stipend, company equipment

Skills & Requirements

Must-have

  • Strong Salesforce Field Service knowledge
  • High-volume field operations management
  • Vendor management and coordination
  • Dispatch administration and SOP development
  • Proficient with DialPad and WhatsApp
  • Overnight/graveyard shift availability

Nice-to-have

  • Leadership mindset with growth potential
  • Calm under pressure
  • Strong follow-through skills
  • Process-driven and detail-oriented
  • Excellent written and spoken English
  • Strong personality with leadership potential

Key Requirements

  • 1-3 years dispatcher experience
  • Bachelor’s degree in Communications or Marketing
  • Strong English communication skills
  • Experience managing at least 3 direct reports
  • Ability to work US or Philippine overnight shifts
  • Proficiency in Microsoft Office and accounting software

Work Rights

Not specified

Tailored Resume

Cover Letter