Client Onboarding Senior Analyst

Citigroup

Bogotá, Bogota D.C., Colombia
**
5-8 years client service experience
Documentation review and account maintenance
Project management skills
** Citigroup is seeking a Client Onboarding Senior Analyst in Bogotá, Colombia, to lead customer account onboarding processes, ensuring excellent service delivery and compliance with regulations. The ideal candidate should have 5-8 years of experience in client services, strong communication skills, and project management abilities. **

Job Summary

  • This senior role requires a seasoned professional to apply in-depth disciplinary knowledge to improve processes and workflows for client onboarding.
  • The incumbent will manage daily account opening activities, ensure high-quality service delivery, and drive risk management practices within the team.
  • Candidates must demonstrate strong analytical skills to filter complex information and possess excellent communication abilities to interact with senior management and regulators.

Matching Summary

Match Score: 75

** Citigroup is seeking a Client Onboarding Senior Analyst in Bogotá, Colombia, to lead customer account onboarding processes, ensuring excellent service delivery and compliance with regulations. The ideal candidate should have 5-8 years of experience in client services, strong communication skills, and project management abilities. **

Skills & Requirements

Must-have

  • 5-8 years client service experience
  • Documentation review and account maintenance
  • Project management skills
  • Advanced English proficiency C1
  • Risk management and compliance knowledge

Nice-to-have

  • Cash products exposure
  • Coaching and training new recruits
  • Cross-functional relationship management
  • System testing and rollout experience
  • Staggered hours and weekend availability

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5-8 years of client service experience
  • English Level C1 mandatory
  • Proficiency in documentation review
  • Ability to work staggered shifts and weekends

Work Rights

Not specified

Tailored Resume

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