Sr. Coordinator, Enterprise Payments Exceptions

Capital One

Muntinlupa City, National Capital Region, Philippines
Hybrid
Daily check processing and verification
Regulatory compliance adherence
Workflow coordination and management
Capital One is seeking a Senior Coordinator for Enterprise Payments Exceptions in Muntinlupa City, Philippines. The role involves managing day-to-day check processing, coordinating workflow, and providing leadership in resolving payment-related issues while ensuring compliance with regulations

Job Summary

  • This role is critical for the daily processing of checks ensuring accuracy and meeting service levels.
  • The Senior Coordinator acts as the main trainer for new functions and resolves escalated complaints with minimal supervision.
  • Responsibilities include coordinating workflow, managing case inventory, and communicating with internal departments and external banks.

Matching Summary

Match Score: 85

Capital One is seeking a Senior Coordinator for Enterprise Payments Exceptions in Muntinlupa City, Philippines. The role involves managing day-to-day check processing, coordinating workflow, and providing leadership in resolving payment-related issues while ensuring compliance with regulations.

Skills & Requirements

Must-have

  • Daily check processing and verification
  • Regulatory compliance adherence
  • Workflow coordination and management
  • Complex problem resolution skills
  • Financial account handling experience

Nice-to-have

  • Strong communication with stakeholders
  • Process improvement initiative support
  • Training new associates effectively
  • Proactive operational issue identification

Key Requirements

  • Minimum two years experience handling financial accounts
  • At least one year customer service or banking experience
  • Proficiency with Microsoft Office or Google Suite

Work Rights

Not specified

Tailored Resume

Cover Letter