Agent(e), Service À La Clientèle - Ouest-de-l'île

AtkinsRealis UK

Montréal, Québec, Canada
Provide comprehensive customer service
Respond to customer inquiries
Resolve customer issues on-site
The Agent de Service à la clientèle interacts with customers in stations and on the go, helping thousands of travelers have a pleasant transportation experience

Job Summary

  • The Agent de Service à la clientèle interacts with customers in stations and on the go, helping thousands of travelers have a pleasant transportation experience.
  • You will be responsible for providing comprehensive customer service, answering questions, and resolving customer issues on-site.
  • AtkinsRéalis offers a competitive salary, flexible benefits, a share ownership plan, and a defined contribution pension plan.

Matching Summary

The Agent de Service à la clientèle interacts with customers in stations and on the go, helping thousands of travelers have a pleasant transportation experience.

Skills & Requirements

Must-have

  • Provide comprehensive customer service
  • Respond to customer inquiries
  • Resolve customer issues on-site
  • Maintain frequent contact with departments
  • Write daily reports

Nice-to-have

  • Warm and courteous welcome
  • Exceed customer expectations
  • Dynamic and communicative approach
  • Structured and rigorous approach
  • Proactivity and initiative

Key Requirements

  • High school or college diploma
  • Bilingualism in French and English
  • Computer proficiency (Microsoft Office Suite)
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter