The Customer Experience and Data Office (CXDO) at SkillsFuture Singapore is seeking a Senior/Principal Manager to lead the development of omni-channel service delivery strategies aimed at enhancing citizen engagement. This role involves strategic planning, technology innovation, quality assurance, and stakeholder management within a dynamic environment focused on customer-centric service
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The Customer Experience and Data Office (CXDO) at SkillsFuture Singapore is seeking a Senior/Principal Manager to lead the development of omni-channel service delivery strategies aimed at enhancing citizen engagement. This role involves strategic planning, technology innovation, quality assurance, and stakeholder management within a dynamic environment focused on customer-centric service.