Customer Service Junior Specialist/specialist

Sandoz

Stryków, Poland
Base: 5,221 - 9,695 pln monthly gross; bonus/equit...
Not specified, but likely hybrid based on company culture.
Order fulfillment and coordination
Customer inquiry resolution
Report and analysis development
Sandoz is seeking a Customer Service Junior Specialist/Specialist in Stryków, Poland, to help manage orders, resolve customer inquiries, and enhance service quality. The ideal candidate should possess strong communication skills, a proactive attitude, and familiarity with SAP systems, along with a minimum of B2-level English proficiency

Job Summary

  • Your tasks will include accepting, coordinating, and supervising order fulfillment, resolving issues and responding to customer inquiries regarding orders, products, and deliveries.
  • The company offers a competitive salary range of 5221 - 9695 PLN gross monthly, with an annual bonus and a comprehensive benefits package including a lunch card, medical care, and life insurance.
  • Sandoz is a global leader in biosimilar and bioequivalent medicines, fostering an open, collaborative culture with opportunities for career growth in a flexible, hybrid work model.

Matching Summary

Match Score: 85

Sandoz is seeking a Customer Service Junior Specialist/Specialist in Stryków, Poland, to help manage orders, resolve customer inquiries, and enhance service quality. The ideal candidate should possess strong communication skills, a proactive attitude, and familiarity with SAP systems, along with a minimum of B2-level English proficiency.

Salary

Base: 5221 - 9695 PLN monthly gross; Bonus/Equity: Annual bonus 10%; Benefits: Lunch card, Laptop, Medical care, Life insurance, Pension plan, Multisport/Kultura+, 2 extra days off, Language learning platform, ŁKA card subsidy

Skills & Requirements

Must-have

  • Order fulfillment and coordination
  • Customer inquiry resolution
  • Report and analysis development
  • Cross-departmental collaboration
  • MS Office Suite (Excel)

Nice-to-have

  • Proactive change initiation
  • Analytical thinking and problem-solving
  • Dynamic and changing environment
  • Positive company image creation

Key Requirements

  • English B2 level
  • SAP S4 or Hana experience (preferred)
  • Higher education (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter