Technical Support Engineer - Spanish Or Italian Speaking

SALESFORCE

Dublin, Ireland
Not specified
Fluency in spanish or italian
Technical troubleshooting experience
Knowledge of sql, html, css, javascript
Salesforce is seeking a Technical Support Engineer fluent in Spanish or Italian to join their Cloud Success Group in Dublin, Ireland. The role involves troubleshooting complex technical issues related to Salesforce Marketing Cloud and providing exceptional customer support, while emphasizing innovation and customer success

Job Summary

  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
  • As a Technical Support Engineer, you will lead the investigation and resolution of complex support issues.
  • You will manage the full issue lifecycle, ensuring an excellent customer experience at every step.

Matching Summary

Match Score: 85

Salesforce is seeking a Technical Support Engineer fluent in Spanish or Italian to join their Cloud Success Group in Dublin, Ireland. The role involves troubleshooting complex technical issues related to Salesforce Marketing Cloud and providing exceptional customer support, while emphasizing innovation and customer success.

Skills & Requirements

Must-have

  • Fluency in Spanish or Italian
  • Technical troubleshooting experience
  • Knowledge of SQL, HTML, CSS, JavaScript

Nice-to-have

  • Experience with Salesforce Marketing Cloud
  • Strong customer focus
  • Exceptional communication skills

Key Requirements

  • Experience in a customer-facing role
  • Ability to read and understand code
  • Proven ability to diagnose technical issues

Work Rights

Not specified

Tailored Resume

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