Business Development & Client Relations Manager

University Of Massachusetts

Boston, MA, US
Grade: 34; not specified; exempt union position ph
On-site
7-10 years consulting experience
Proposal development and scope creation
Contract negotiation skills
The role serves as a key member of the senior administrative leadership team responsible for managing business development planning and client relationships

Job Summary

  • The role serves as a key member of the senior administrative leadership team responsible for managing business development planning and client relationships.
  • Candidates must possess extensive direct client-facing responsibility with demonstrated success in managing multiple projects and maintaining long-term client relationships.
  • The position requires representing the Center at events, negotiating contracts, and driving systemic improvements in client experience through data analytics.

Matching Summary

The role serves as a key member of the senior administrative leadership team responsible for managing business development planning and client relationships.

Salary

Grade: 34; Not specified; Exempt union position

Skills & Requirements

Must-have

  • 7-10 years consulting experience
  • Proposal development and scope creation
  • Contract negotiation skills
  • Client relationship management
  • Executive-level presentation skills

Nice-to-have

  • New England public sector knowledge
  • Qualtrics software proficiency
  • Strategic thinking capabilities
  • Project team leadership experience
  • Data-driven client feedback analysis

Key Requirements

  • Bachelor's degree or equivalent professional experience
  • 7-10 years of consulting or high stakes customer service experience
  • Supervisory skills for project and initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter