The Manager, Claims & Fraud Operations is responsible for leading and overseeing investigative teams responsible for identifying, mitigating, and preventing fraud-related losses while ensuring full compliance with regulatory, risk, and service level standards
Job Summary
The Manager, Claims & Fraud Operations is responsible for leading and overseeing investigative teams responsible for identifying, mitigating, and preventing fraud-related losses while ensuring full compliance with regulatory, risk, and service level standards.
This role provides strategic direction, operational oversight, and subject matter leadership across fraud investigations, SAR referral governance, regulatory adherence, and loss recovery efforts.
We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.
Matching Summary
The Manager, Claims & Fraud Operations is responsible for leading and overseeing investigative teams responsible for identifying, mitigating, and preventing fraud-related losses while ensuring full compliance with regulatory, risk, and service level standards.
Salary
Base: $82,500.00 USD - $142,500.00 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
leading investigative teams
fraud detection and prevention
SAR referral governance
regulatory adherence
loss recovery efforts
collaboration with law enforcement
Nice-to-have
customer-centric transformation
bold thinking and innovation
driving change
risk culture
Key Requirements
Bachelor's Degree or equivalent work experience
5+ Years Banking experience
Prior leadership or supervisory experience
Strong working knowledge of BSA requirements
Demonstrated experience managing high-volume investigative teams