Service Advisor

Lithia Ford of Roseburg

Roseburg, OR, United States
Commission pyy plan with base + incentives; not sp...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Writing repair orders
Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their growing team. The role involves assisting customers with automotive service needs, ensuring effective communication between customers and technicians, and providing estimates for repairs

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their growing team. The role involves assisting customers with automotive service needs, ensuring effective communication between customers and technicians, and providing estimates for repairs.

Salary

Commission pay plan with base and incentives; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • initiating automotive services and repairs
  • ascertaining vehicle performance problems
  • writing repair orders
  • maintaining customer records
  • serving as communicator and liaison

Nice-to-have

  • exemplary customer service
  • team player
  • basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience preferred
  • Valid driver's license
  • Acceptable driving record
  • Prior experience as an automotive technician a plus

Work Rights

Not specified

Tailored Resume

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