Dealer Success Manager

Capital One

Boston, MA, United States
Base: $109,900 - $125,400; bonus/equity: performan...
Strategic consultant
Customer-centric partner
Navigator platform expertise
Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers, anchoring efforts within the Capital One Sales Process

Job Summary

  • Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers, anchoring efforts within the Capital One Sales Process.
  • Collaborate with POD counterparts to collectively strategize and achieve superior success, providing consultative expertise and training enablement.
  • Expand footprint by contributing to and supporting POD efforts in gaining and retaining Navigator Platform subscribers, including specialized expertise during pitches and closing techniques.

Matching Summary

Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers, anchoring efforts within the Capital One Sales Process.

Salary

Base: $109,900 - $125,400; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Strategic Consultant
  • Customer-Centric Partner
  • Navigator Platform expertise
  • Process improvement
  • Training enablement
  • Relationship management

Nice-to-have

  • Team environment
  • Adaptable to agile environment
  • Influence across levels
  • Analytical skills
  • Attention to detail

Key Requirements

  • High School diploma, GED or equivalent certification
  • At least 1 year of experience in Process Management
  • At least 1 year of experience in Relationship management
  • Bachelors Degree
  • 2+ years of experience in Process Management
  • 2+ years of experience in Relationship management

Work Rights

Not specified

Tailored Resume

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