Lead It Support Operations Specialist

Wisk Aero LLC

Mountain View, California, US
Base: $52-$58 py; bonus/equity: not specified; ben...
Onsite
Diagnose complex hardware and software issues
Manage active directory and okta user profiles
Support mac, windows, and linux operating systems
Wisk Aero LLC is seeking a Lead IT Support Operations Specialist to provide advanced technical support for its employees in Mountain View, California. The role involves diagnosing and resolving complex IT issues, mentoring junior technicians, and contributing to the overall improvement of IT services

Job Summary

  • Wisk Aero is transforming the future of urban mobility through safe, all-electric, autonomous flight.
  • The role requires providing advanced technical support, resolving complex issues, and mentoring junior technicians.
  • Employees receive comprehensive benefits including medical insurance, 9 off Fridays, and immediate 401(k) matching.

Matching Summary

Match Score: 85

Wisk Aero LLC is seeking a Lead IT Support Operations Specialist to provide advanced technical support for its employees in Mountain View, California. The role involves diagnosing and resolving complex IT issues, mentoring junior technicians, and contributing to the overall improvement of IT services.

Salary

Base: $52-$58 per year; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, 401(k) match, free lunches, flight lessons

Skills & Requirements

Must-have

  • Diagnose complex hardware and software issues
  • Manage Active Directory and Okta user profiles
  • Support Mac, Windows, and Linux operating systems
  • Troubleshoot conference room AV and meeting tech
  • Deploy and maintain IT hardware and software

Nice-to-have

  • Scripting capabilities in PowerShell or BASH
  • Experience with Munki, Puppet, or automation tools
  • Mentor junior technicians and improve skills
  • Proactive problem-solving in fast-paced environment
  • Familiarity with Google Cloud Platform

Key Requirements

  • CompTIA A+, Network+, MCSA, or ITIL certifications desirable
  • Must be able to work onsite in Mountain View, CA
  • Ability to accommodate early start or late finish schedules

Work Rights

Not specified

Tailored Resume

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