Field Representative I, Services Onsite Technician

Ricoh

Asheville, NC, United States
Fully remote
Troubleshoot and repair equipment
Perform preventative maintenance
Install new equipment and firmware
Provide onsite support for Ricoh multifunction devices and PPID label printers across healthcare and office environments

Job Summary

  • Provide onsite support for Ricoh multifunction devices and PPID label printers across healthcare and office environments.
  • Respond to device alerts and service requests to keep equipment operational, troubleshoot, repair, and perform preventative maintenance.
  • Gain hands-on technical experience with real hardware, training, and mentorship from experienced technicians.

Matching Summary

Provide onsite support for Ricoh multifunction devices and PPID label printers across healthcare and office environments.

Skills & Requirements

Must-have

  • Troubleshoot and repair equipment
  • Perform preventative maintenance
  • Install new equipment and firmware
  • Customer site travel
  • Basic hand tool usage

Nice-to-have

  • Interest in technology
  • Interest in mechanics
  • Interest in IT support
  • Good communication skills
  • Customer service skills

Key Requirements

  • High School Diploma or equivalent
  • Valid driver's license and insurance
  • Willingness to learn and problem-solve

Work Rights

Not specified

Tailored Resume

Cover Letter