Job Summary

• Ensure team provides outstanding service to client, while building strong customer relationships.
• Coordinate workflow within the team, prioritizing jobs and delegating duties to associates.
• RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

Matching Summary

Salary

Base: $54,000 to $60,000 / year; Bonus/Equity: Participation in a bonus, commission or incentive program; Benefits: Medical, dental, vision, PTO, disability, 401(k) match, life insurance, voluntary supplemental insurance, parental leave, adoption assistance, tuition assistance, employer/partner discounts

Skills & Requirements

Key Requirements

• Bachelor’s degree or equivalent experience
• 3+ years customer service experience
• 3+ years office support experience
• Intermediate Microsoft Office Word and Excel
• Basic Microsoft PowerPoint
• Proven customer service skills
• Good organizational skills
• Ability to meet deadlines

Work Rights