Issrrn000767 - Infra Tech Support Practitioner

Accenture

Not specified
Service desk management
Production systems availability
Incident and outage resolution
Accenture is seeking an Infra Tech Support Practitioner to assist in Service Desk Management and ensure production systems operate according to Service Level Agreements. The role involves problem-solving, communication, and maintaining operational continuity while fostering a collaborative environment for growth

Job Summary

  • Discover the opportunity to contribute actively and independently while becoming a subject matter expert.
  • Ensure production systems are available and operating according to defined Service Level Agreements.
  • Join us and be part of a journey where your contributions truly matter and your development is supported.

Matching Summary

Match Score: 75

Accenture is seeking an Infra Tech Support Practitioner to assist in Service Desk Management and ensure production systems operate according to Service Level Agreements. The role involves problem-solving, communication, and maintaining operational continuity while fostering a collaborative environment for growth.

Skills & Requirements

Must-have

  • Service Desk Management
  • production systems availability
  • incident and outage resolution
  • disaster recovery procedures
  • data retention practices

Nice-to-have

  • problem solving
  • communication skills
  • customer service
  • time management
  • analytical thinking

Key Requirements

  • 1 year of experience
  • Bachelor's Degree

Work Rights

Not specified

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