Customer Support Specialist I - Ventrac

Ventrac

Orrville, OH, United States
Base: $45,000-$50,000 year; bonus/equity: not spec...
On-site
Order management
Customer inquiries
Parts specification and availability
The Customer Support Specialist I position at Ventrac requires a candidate with customer service experience, preferably in a manufacturing environment, to handle order management, customer inquiries, and cross-functional team responsibilities. This on-site role in Orrville, Ohio, offers a competitive salary and benefits, emphasizing a supportive work culture

Job Summary

  • The Customer Support Specialist is responsible for supporting the order sales department with project facilitation, account management, phone & email inquiries, and order processing.
  • Coordinate order management to meet both international and domestic customers (processing web orders, creating picklists, scheduling shipments).
  • At The Toro Company, we are always working to make sure our employees know just how valued they are.

Matching Summary

Match Score: 75

The Customer Support Specialist I position at Ventrac requires a candidate with customer service experience, preferably in a manufacturing environment, to handle order management, customer inquiries, and cross-functional team responsibilities. This on-site role in Orrville, Ohio, offers a competitive salary and benefits, emphasizing a supportive work culture.

Salary

Base: $45,000-$50,000 year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Order management
  • Customer inquiries
  • Parts specification and availability
  • Dealer onboarding
  • Inventory warehouse transfers
  • Backorder monitoring

Nice-to-have

  • Positive relationship-based approach
  • Team player
  • Self-motivated
  • Create memorable customer experience

Key Requirements

  • High school diploma or GED equivalent
  • 2+ years customer service experience
  • Strong written and verbal communication skills
  • Professional interpersonal skills
  • Ability to read mechanical and operational information

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter