Customer Service Specialist – Aftercare

Thebeverlybank

Onsite
Commercial lending post settlement tasks
High attention to detail
Customer and stakeholder enquiry management
You will be responsible for post settlement tasks relating to commercial loans including registration of security documents and management of paper security packets

Job Summary

  • You will be responsible for post settlement tasks relating to commercial loans including registration of security documents and management of paper security packets.
  • The team supports Business & Private Banking and Institutional Banking colleagues in delivering exceptional service to a wide range of customers including small businesses and large-scale corporate customers.
  • CommBank is committed to building a diverse and inclusive workforce and supports flexibility with at least half the time each month working in office.

Matching Summary

You will be responsible for post settlement tasks relating to commercial loans including registration of security documents and management of paper security packets.

Skills & Requirements

Must-have

  • Commercial lending post settlement tasks
  • High attention to detail
  • Customer and stakeholder enquiry management
  • Operations in fast-paced environment
  • Risk management practices

Nice-to-have

  • Continuous improvement mindset
  • Strong work ethic
  • Team oriented outlook
  • Experience with home lending processes
  • Relationship building skills

Key Requirements

  • Experience in commercial, business banking or retail operations lending processes
  • Demonstrated customer service experience
  • Ability to work in high-volume environment

Work Rights

Not specified

Tailored Resume

Cover Letter