Customer Service Representative - Patient Registration

R1 RCM Inc.

Smithville, TX, United States
Base: $18.08 - $25.25 ph; bonus/equity: not specif...
Answering phones quickly
Working across multiple screens
Collecting information accurately
As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and collecting information accurately and quickly

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and collecting information accurately and quickly.
  • To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
  • This is a perfect starting point to launch your healthcare career, with opportunities to constantly learn, collaborate across groups and explore new paths.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and collecting information accurately and quickly.

Salary

Base: $18.08 - $25.25 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Answering phones quickly
  • Working across multiple screens
  • Collecting information accurately
  • Listening with compassion
  • Fast-paced work environment
  • Typing as quickly as patients can talk

Nice-to-have

  • Building rapport in real time
  • Easing patient anxiety
  • Exploring new career paths
  • Contributing to meaningful work

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter