Senior Manager, Sfmc Program Management

Chanel

New York, United States
Base: $87,500-$175,000; bonus/equity: other forms ...
Hybrid
Salesforce marketing cloud expertise
Martech/crm program management
Customer lifecycle and retention marketing
Architect and orchestrate integrated, multi-channel client journeys, seamlessly uniting SMS, email, and direct mail into a singular, cohesive brand conversation

Job Summary

  • Architect and orchestrate integrated, multi-channel client journeys, seamlessly uniting SMS, email, and direct mail into a singular, cohesive brand conversation.
  • Lead the advancement of our marketing technology capabilities, empowering teams to harness Salesforce Marketing Cloud for the creation of sophisticated, high-impact client experiences.
  • Chanel offers a unique work environment focused on diversity, inclusion, and career development, with benefits including wellbeing resources, family support, and generous paid time off.

Matching Summary

Architect and orchestrate integrated, multi-channel client journeys, seamlessly uniting SMS, email, and direct mail into a singular, cohesive brand conversation.

Salary

Base: $87,500-$175,000; Bonus/Equity: Other forms of variable pay may be offered; Benefits: Benefits and/or perks included

Skills & Requirements

Must-have

  • Salesforce Marketing Cloud expertise
  • MarTech/CRM program management
  • Customer lifecycle and retention marketing
  • Build and deploy complex SFMC journeys
  • Translate business goals into technical requirements
  • Analyze campaign performance data

Nice-to-have

  • Digital agency mindset
  • Proactive, high-energy professional
  • Partner-oriented advisor
  • Pioneering new initiatives
  • Commitment to detail and excellence

Key Requirements

  • Minimum 7 years in Project and Program Management
  • Minimum 5 years in Email Marketing
  • Hands-on technical expertise in Salesforce Marketing Cloud
  • Strong understanding of Sales force Data 360 (CRM)
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

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