Director, Product Design For Onboarding

CarePlus Health Plans Inc

Remote
$138,900 - $191,000 py; bonus incentive plan; medi...
Fully remote
Digital identity and access management
End-to-end experience design
Systems thinking and collaboration
The Director of Product Design for the Onboarding portfolio is a strategic, collaborative leader responsible for shaping the end-to-end experience of how members first engage with Humana’s digital ecosystem post enrollment

Job Summary

  • The Director of Product Design for the Onboarding portfolio is a strategic, collaborative leader responsible for shaping the end-to-end experience of how members first engage with Humana’s digital ecosystem post enrollment.
  • You will lead a team of product designers focused on strengthening identity assurance and delivering a friction-right onboarding experience that balances usability, security, and regulatory requirements.
  • Humana offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, and various paid time off options.

Matching Summary

The Director of Product Design for the Onboarding portfolio is a strategic, collaborative leader responsible for shaping the end-to-end experience of how members first engage with Humana’s digital ecosystem post enrollment.

Salary

$138,900 - $191,000 per year; Bonus incentive plan; Medical, dental, vision, 401(k), time off

Skills & Requirements

Must-have

  • Digital identity and access management
  • End-to-end experience design
  • Systems thinking and collaboration
  • Friction-right onboarding experience
  • Regulatory compliance and accessibility

Nice-to-have

  • Inclusive and accessible design
  • Designing for older adults
  • Fostering inclusive design culture

Key Requirements

  • 12+ years UX/Product Design experience
  • 4+ years senior/director leadership
  • Digital identity expertise
  • Experience in regulated environments
  • Strong portfolio
  • User research leadership
  • Cross-functional influence
  • Organizational and prioritization skills
  • Figma mastery

Work Rights

Not specified

Tailored Resume

Cover Letter