Sr Manager, Service Delivery Management

Worldpay (FIS)

Service delivery within fintech organisation
Lead high-performing service delivery teams
Operational controls and risk management
The role is responsible for driving operational excellence across all global treasury and payment support functions while ensuring accuracy and regulatory adherence

Job Summary

  • The role is responsible for driving operational excellence across all global treasury and payment support functions while ensuring accuracy and regulatory adherence.
  • This position combines strategic oversight with hands-on leadership to manage daily delivery of high-quality services to clients and internal partners.
  • The team operates in a fast-paced environment where precision, collaboration, and proactive problem-solving are essential for seamless execution of payment flows.

Matching Summary

The role is responsible for driving operational excellence across all global treasury and payment support functions while ensuring accuracy and regulatory adherence.

Skills & Requirements

Must-have

  • Service Delivery within FinTech organisation
  • Lead high-performing service delivery teams
  • Operational controls and risk management
  • Regulatory awareness and compliance adherence
  • Payment processing and settlement operations
  • Stakeholder management across technical teams

Nice-to-have

  • Strategic thinking with tactical execution
  • Proactive problem-solving in fast-paced environment
  • Coaching and performance management skills
  • Experience driving automation initiatives
  • Ability to articulate complex issues to senior audiences

Key Requirements

  • Extensive experience in Service Delivery within FinTech
  • Demonstrated ability to lead high-performing teams
  • Rigorous approach to operational controls and risk
  • Strong analytical and problem-solving skills
  • Experience in fast-paced global environment

Work Rights

Not specified

Tailored Resume

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