Patient Service Representative - Full-time - Neurology (park Ridge)

Advocate Health

Park Ridge, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
This role provides efficient, high-quality service to patients arriving for appointments or contacting the office via phone and in-person visits

Job Summary

  • This role provides efficient, high-quality service to patients arriving for appointments or contacting the office via phone and in-person visits.
  • The position involves accurate patient registration, insurance verification, billing entry, and coordination of laboratory tests and radiology procedures.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and paid time off for eligible full-time teammates.

Matching Summary

Match Score: 85

This role provides efficient, high-quality service to patients arriving for appointments or contacting the office via phone and in-person visits.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, and retirement

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Knowledge of eClinicalWorks scheduling system
  • Previous medical experience preferred
  • Strong problem-solving skills for patient queries

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience with difficult customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter