Vice President, Client Onboarding Lead Analyst, Operations

Citigroup

Tokyo, Tokyo, Japan
On-site
Documentation review and account maintenance
Project management in account services
Risk management and compliance controls
Citigroup is seeking a Vice President, Client Onboarding Lead Analyst for its operations team in Tokyo. The role focuses on account management, customer service, and project management, requiring strong interpersonal and organizational skills

Job Summary

  • This role serves as a strategic professional responsible for the end-to-end management of client onboarding, account maintenance, and complex project delivery within the operations function.
  • The successful candidate will drive process improvements, establish robust risk management practices, and ensure clean audit results while maintaining superior customer service standards.
  • Citi offers a global career environment where you can influence strategy, develop strong relationships with senior stakeholders, and contribute to a culture of ethical judgment and transparency.

Matching Summary

Match Score: 85

Citigroup is seeking a Vice President, Client Onboarding Lead Analyst for its operations team in Tokyo. The role focuses on account management, customer service, and project management, requiring strong interpersonal and organizational skills.

Skills & Requirements

Must-have

  • Documentation review and account maintenance
  • Project management in account services
  • Risk management and compliance controls
  • Japanese and English language proficiency
  • Cross-functional relationship management

Nice-to-have

  • Coaching and developing team talent
  • Innovative solutions to client issues
  • Experience with system testing and rollouts
  • Ability to work staggered hours or weekends

Key Requirements

  • Bachelor's degree in finance or economy
  • Previous experience in documentation review and cash products
  • Proficient knowledge of Japanese and English
  • Demonstrated project management and financial cost management skills

Work Rights

Not specified

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