As Assistant Reservations Manager you will drive the performance of the reservations team on property
Job Summary
As Assistant Reservations Manager you will drive the performance of the reservations team on property.
You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team memebrs.
You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems.
Matching Summary
As Assistant Reservations Manager you will drive the performance of the reservations team on property.
Skills & Requirements
Must-have
drive performance of reservations team
ensure SOP adherence
maintain and improve reservations operations
maximize revenue opportunities
monitor daily arrivals and guest requests
drive communication to relevant departments
Nice-to-have
personal experiences and heartfelt hospitality
journeys rich in discovery
Key Requirements
College degree in hotel management
Three years experience in hotel reservations and rooms division
Familiar with hotel operations technology (PMS & RMS)