Lead Csr/teller - Rock Springs/apoka, Fl - Full-time
Fifth Third Bank
Apopka, FL, United States
Excellent customer service
Cash handling
Retail policies and procedures
Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation
Job Summary
Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation.
Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.
Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Matching Summary
Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation.
Skills & Requirements
Must-have
excellent customer service
cash handling
retail policies and procedures
sound judgment
leadership
customer outreach
Nice-to-have
deepen relationships
consultative conversation
ethical behavior
team collaboration
flexibility in scheduling
Key Requirements
High school diploma/GED
In-depth knowledge of retail policies and procedures
Ability to interact comfortably and confidently with the public